What is a Web Template?
It's a very cost effective way to build a web site and save on design development time. A web template is a HTML designed site that allows you to customise it for your requirements, by adding your own content, logo and images.

How do I modify and Use these templates?
You will need a HTML editor to do this. We recommend and use Macromedia Dreamweaver MX. You can also use Frontpage. Also try Coffee HTML Editor.Coffee Cup Software - Download FREE 30 day trial version.

Is the watermark on the purchased templates?
No we put that watermark on all our displayed graphics to show copyright. When you purchase any of the templates there is no watermark or reference to webstuff.biz.

I don't have Photoshop how can I modify the graphics?
You can use a program called "the gimp" its free to download and use. You will be able to open the PSD files in that program. You can also use macromedia Fireworks to open and edit photoshop files as well.

What does the user levels mean?
All - all users from beginners to programmers. These templates will blend in easily with ecommerce or stand alone as a text and images site.
New - A user that can use a computer for word processor and has the ability to spend time learning Frontpage, dreamweaver or coffeecup HTML editor. These templates have text links so a graphic program such as photoshop is not required. The templates are formatted for users to type in their link names, text and add images.
Medium - A user that can use photoshop and a slicing program such as image ready/ fireworks or a similar graphic program. Medium users can use basic features in dreamweaver, frontpage and has an understanding of how to create rollover buttons. Tables, and graphic creation. The ability to also modify flash files using macromedia flash.
Advance - professional web designer, or user that can use Dreamweaver, Frontpage or Coffeecup HTML editors. This person can insert java scripting or modify it. You can work with layers, edit, modify them, have a understanding of advanced HTML techniques. Can edit Flash files.
Programmer - Someone that can program for the web...if you are a new user do not buy these kind of templates unless you intend to buy one of our e-commerce shopping carts. We design templates to integrate with programmers needs, these templates are designed to allow programmers to purchase them to integrate with their web applications.

What is included in the files I will receive?
You will get all graphics and pages show on our screen shots. PSD files (photoshop files). HTML pages, and images. Some of our templates will have the flash files, external style sheets and java scripts. Depending on the template you purchase, each template has screen shots and a description of what is included.

I develop web sites for customers can I use web templates?
Yes you can, you can even add your own "site designed by your name" at the bottom. For all our purchased web templates there is no copyright reference to webstuff. Our free web templates do contain a copyright reference. You can now save many hours on design time and make great margin on your web site design.

How do I receive my files once I pay for my template?
When your credit card is approved you will be sent to a page to download your template. A email will also be sent to your email address with your invoice/receipt for your records. The file will be in a .zip format and you will need winzip to unzip your files if you use a PC. For MAC users please visit Stuffit.

What if I pay for my template and couldn't download the file?
No problem just send us a email and we will email the file to you asap.

Is it safe to use my credit card on your site?
Yes we are an approved credit card merchant and abide by our merchant agreement between visa, amex, mastercard and bank card. Your credit card details go directly to the bank for approval not us. We have a secure checkout area when you are checking out.

I have 20 pages to design for my web site, does this mean I have to pay more?
No you pay a one off fee for our templates. How many pages you add to your web site is up to you.

If I buy a template do I have exclusive use of it?
No, you are purchasing a license to use our templates, please refer to our terms. You can use our templates for yourself or clients. However you cannot resell it as a template over and over again.

Where are you based?
We are located in Gosford, NSW Australia.

What is GST?
This is a tax that the Australian government requires from all Australian's purchasing goods and services within Australia. This tax does not apply to overseas purchases. As we are an Australian company we are required by law to charge all Australians GST.

How do I put my templates and services into the shopping cart?
Each time you find a template or service you'd like to buy, simply click , and the templates or services will be placed in your basket.

Will I see 100's of other sites like mine if I purchase one of your templates?
Chances are very slim as there are over a billion web sites on the internet. People also modify and change our templates and the versions we are shown vary quite considerably.

Do I have to buy every template I put in the basket?
No just delete the templates you do not require.

The Payment page
The Payment page displays the Total Cost of your order.  Choose your preferred Payment Method for your purchased templates and services (choose the type of credit card), complete the requested details (again, the fields marked with an asterisk are mandatory), and click the very large button to complete purchase.

If I purchase a template can I change it for another one?
No, once you have purchased a template we do not change it. As you are purchasing a electronic item it is unable to be returned to us. We do fix HTML bugs that we may of missed, and this does not include changing graphics.

If I purchased a web template and I find I cannot build a web site can you build our web site for us?
Yes we can build your web site using your purchased web template. You can contact us for a quote orf purchase one of our standard web design packages in the services area.

What if I purchased a template more than 6 months ago will you still build our web site for us?
Yes, just send us your order name or order details and we will contact you.

I live outside of Australia why would I want to hire an Australian Web Designer?
The Australian dollar is fairly low compared to the USD, POUND or YEN. Our pricing is very affordable and our system makes it easy to communicate. Depending on where you live there is a time difference however its very easy to work around and many of our customers live in the USA or UK that we deal with. There is nothing wrong with getting the best possible service for less no matter where you live. The internet has now made it possible for people to trade all around the world take advantage of it.